We had a really nice stay at this hotel, we have stayed here several times, this was our 2nd stay in The Penthouse Suite which was lovely again. The hotel had reopened the day before our arrival following the lockdown but this didn't really effect our stay, we felt extremely safe and comfortable with everything that had been put into place due to Covid-19

The hotel was superb, and all the staff are very friendly. We had to visit at very short notice and we had absolutely no problem booking on all three occasions . The food was excellent, and the service very good.

We had booked a room as we were coming to see a concert,unfortunately the concert was cancelled due to Covid-19, we asked if we could transfer the booking to next year, our request was dealt with quickly and emphatically and the booking transferred, great customer service and now know that any other concerns will be dealt with professionally. We look forwarded to seeing you soon. THANK YOU.

We booked the executive suite it was great big bed seperate living room corner sofa large tv with free netflix ,robes and slippers . Free car park at the hotel and a good breakfast .i love liverpool and i love this hotel .gutted at leaving and cant wait to go back and will defo be staying in the liner .right next to lime street station and a few minutes to the town centre .