Liner Loves to Listen!
With consistently high online satisfaction scores and winners of Certificates of Excellence for both the Hotel and Brasserie, the Crew at The Liner delight in exceeding Guest expectations.
Liner loves to listen, we take our reviews seriously, we encourage honest and genuine feedback, we share often, consider suggestions, and we take action when needed.
“Staff went above and beyond, particularly bar and catering where nothing was any trouble. Sorted a great vegan breakfast as well as a normal one. All the social distance stuff was well observed. Barman stayed beyond his shift to make sure we were catered for”Steven A
“We had a really nice stay at this hotel, we have stayed here several times, this was our 2nd stay in The Penthouse Suite which was lovely again. The hotel had reopened the day before our arrival following the lockdown but this didn't really effect our stay, we felt extremely safe and comfortable with everything that had been put into place due to Covid-19”Reviewer
“Stayed at The Liner Hotel with my wife and thought it was the perfect place to crash at the end of a busy day in Liverpool. The room was a great size and the bed was very comfortable. It was clean and tastefully decorated, but unfortunately did not have air conditioning which would have been perfect. The hotel location is spot on, near the station and city centre and the complementary car park”Reviewer
“First guests here since lockdown and treated like royalty. A complimentary drink and snacks , friendly staff , quirky hotel and rooms spotless . The breakfasts were well cooked and plenty of it , despite having to initially served in boxes and brown papers bags . Lunch was good and served very hot . Perfectly located for the rail station and easy walking distance to Albert Docks .”Reviewer
“I booked hotel on behalf of my parent for a wedding in July this year through Hotels.com on a non refundable basis. The wedding was postponed until the same weekend next year 2021. Having tried to contact Hotels.com with no luck I eventually emailed the hotel direct. The Liner Hotel were absolutely amazing. They moved the booking to the same weekend next year and honoured the price.”Reviewer
“Booked the Liner for just 1 night as we were supposed to be catching a coach to Southampton for our cruise early the next morning. Three days before we were going, the cruise was cancelled. We decided to use the hotel anyway and booked tickets for a show at the Royal Court theatre. We had dinner at the hotel beforehand and the food was excellent, as was the show by the way. We were impressed”Reviewer